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Tish Weinstock by Freja Wewer

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New Theater Hollywood

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Devon Lee Carlson by Yasmine Diba

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Lidija by Pavel Golik

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Stephane by Ana Larruy

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Kai by Freja Wewer

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Stella Maxwell by Freja Wewer

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1. Company Information

Freja Wewer / Issueissue Magazine
Gammel Torv 6, 1457 Copenhagen, Denmark
CVR number: 37704431

2. Scope and Acceptance

These terms apply to all use of this website and all purchases made through it.

By using this website or placing an order, you agree to these terms.

These terms do not limit mandatory consumer rights under Danish or EU law.

3. Products

We sell printed magazines and related merchandise.

We make reasonable efforts to ensure accuracy of product descriptions, images, and prices. However, errors may occur.

We reserve the right to:

  • Correct errors

  • Change prices

  • Update product information

  • Discontinue products

Such changes will not affect confirmed orders.

4. Orders and Contract Formation

A legally binding contract is formed when you receive an order confirmation email.

We reserve the right to refuse or cancel orders in cases including:

  • Product unavailability

  • Pricing errors

  • Suspected fraud

  • Technical errors

If an order is cancelled after payment, a full refund will be issued.

5. Prices and Payment

All prices are shown in DKK or EUR.

Payment must be completed at checkout.

Payments are processed by secure third-party providers. We do not store payment card details.

6. Shipping Policy

Processing time

Orders are normally processed within 1–3 business days.

Delivery times (estimates)

  • Denmark: 2–5 business days

  • EU: 3–10 business days

  • International: 7–21 business days

Delivery times are estimates and not guaranteed.

Shipping costs

Shipping costs are shown at checkout before payment.

Customs and duties (non-EU orders)

Orders shipped outside the EU may be subject to import duties and taxes. These are the responsibility of the customer.

Transfer of risk

Risk transfers to the consumer upon delivery.

7. Right of Withdrawal and Returns (EU Consumers)

Under EU law, consumers have the right to withdraw from their purchase within 14 days without giving a reason.

The withdrawal period expires 14 days after receiving the goods.

To exercise this right, contact: hello@issueissuemagazine.com

You must return the goods within 14 days of notifying us.

Conditions

  • Goods must be returned in original condition

  • You are responsible for return shipping costs

  • You are liable only for diminished value resulting from unnecessary handling

Refunds will be issued within 14 days after we receive the returned goods or proof of return.

Refunds are issued using the original payment method.

8. Defective or Incorrect Goods (Legal Guarantee)

Consumers are entitled to remedies under the Danish Sale of Goods Act.

You have a legal guarantee of 2 years covering defects present at delivery.

If goods are defective, you may be entitled to:

  • Replacement

  • Refund

  • Price reduction

Contact: hello@issueissuemagazine.com

9. Delivery Failure

If goods are not delivered within 30 days, you may cancel the order and receive a full refund, in accordance with EU law.

10. Intellectual Property

All content on this website and in Issueissue Magazine is protected by copyright and intellectual property law.

Unauthorized reproduction, distribution, or commercial use is prohibited without written permission.

11. Limitation of Liability

Nothing in these terms excludes or limits liability where prohibited by law.

To the extent permitted by law, our liability is limited to the purchase price of the product.

We are not liable for indirect or consequential damages unless required by law.

12. Privacy Policy (GDPR)

Data controller

Issueissue Magazine
Copenhagen, Denmark
Email: hello@issueissuemagazine.com

We process personal data in accordance with GDPR.

Personal data we collect

We may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment information (processed by payment providers)

  • Order history

  • IP address

  • Website usage data

Purpose of processing

We process personal data to:

  • Fulfill orders

  • Provide customer support

  • Send order confirmations

  • Comply with legal obligations

  • Improve website functionality

Legal basis

Processing is based on:

  • Contract performance

  • Legal obligations

  • Legitimate interest

  • Consent (where required)

Data sharing

We may share data with:

  • Payment processors

  • Shipping providers

  • Website hosting providers

  • Technical service providers

We do not sell personal data.

Data retention

We retain data only as long as necessary for legal, accounting, and operational purposes.

Your rights under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Lodge a complaint with a supervisory authority

Contact hello@issueissuemagazine.com to exercise these rights.

13. Cookie Policy

This website uses cookies.

Cookies are small text files stored on your device.

We use cookies to:

  • Enable website functionality

  • Process orders

  • Improve performance

  • Analyze website usage

Cookies may include:

  • Essential cookies (required for website function)

  • Analytics cookies

  • Functional cookies

You can control cookies through your browser settings.

Where required by law, we request your consent before using non-essential cookies.

14. Third-Party Services

We use third-party providers including payment processors and shipping services.

These providers process personal data in accordance with their own privacy policies and applicable law.

15. Governing Law

These terms are governed by Danish law.

Consumers may bring disputes in their country of residence in accordance with EU consumer law.

16. Online Dispute Resolution

Consumers may use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

17. Contact

Issueissue Magazine
Copenhagen, Denmark
Email: hello@issueissuemagazine.com